GENERAL TERMS AND CONDITIONS

PUBLIC OFFER CONTRACT

for ordering, purchasing, and delivering goods

This contract is an official and public offer by the Supplier to conclude a purchase agreement for goods available on the website darteks.eu This contract is public, meaning, in accordance with Article 1537 of the Civil Code of the Republic of Latvia, its terms are the same for all buyers, regardless of their status (individual, legal entity, sole proprietor), without providing any advantages to one buyer over another. By entering into this Agreement, the buyer fully accepts the terms of ordering, payment, delivery of goods, returns, liability for false orders, and all other terms of the contract. The agreement is considered concluded from the moment the buyer clicks on the "Confirm Order" button on the order processing page in the "Cart" section and receives an order confirmation from the Seller electronically.

Definition of Terms

1.1. Public Offer (hereinafter referred to as the "Offer") – the Supplier's public proposal addressed to an indefinite number of persons to conclude a purchase agreement for goods remotely (hereinafter referred to as the "Agreement") on the terms contained in this Offer.

1.2. Goods or Services – the subject of the agreement that the buyer has selected on the website and placed in the cart or has already purchased from the Seller remotely.

1.3. Online Store – the Supplier's website darteks.eu, designed to conclude retail and wholesale purchase agreements based on the buyer's acquaintance with the goods offered by the Supplier on the website.

1.4. Buyer – a legally capable adult individual who receives information from the Supplier, places an order for the purchase of goods available on the website, not related to business activities, or a legal entity, or a sole proprietor.

1.5. Seller – the Supplier is a legal entity established and operating under the current legislation of the Republic of Latvia, whose legal address is Latvia, Riga, Brivibas iela 139-23.

Subject of the Agreement

2.1. The Seller undertakes to transfer the Goods to the Buyer's ownership, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

2.2. The date of conclusion of the Agreement (acceptance of the Offer) and the moment when the Buyer fully and unconditionally accepts the terms of the Agreement is the date the Buyer completes the order form on the website, provided that the Buyer receives an order confirmation from the Seller electronically. If necessary, at the Buyer's request, the Agreement can be formalized in writing.

Order Processing

3.1. The Buyer independently places an order on the website using the "Cart" form or by placing an order via email or phone specified in the "Contacts" section of the website.

3.2. The Seller has the right to refuse to fulfill the Buyer's order if the provided information is incomplete or raises doubts about its authenticity.

3.3. When placing an order on the website, the Buyer must provide the following mandatory information:

3.3.1. Buyer's name and surname;

3.3.2. Address for delivery of the Goods (if delivery is to the Buyer's address);

3.3.3. Contact phone number;

3.3.4. Identification code for a legal entity or sole proprietor.

3.4. The name, quantity, article number, and price of the Goods selected by the Buyer are indicated in the Buyer's cart on the website.

3.5. If either party requires additional information, it has the right to request it from the other party. If the Buyer does not provide the necessary information, the Seller is not responsible for fulfilling the sale conditions of the goods on the website.

3.6. When placing an order through an operator (section 3.1 of this Offer), the Buyer must provide the information specified in sections 3.3 – 3.4 of this Offer.

3.7. The Buyer accepts the terms of this Offer by filling out the registration form on the website or placing an order through an operator. After placing an order through an operator, the Buyer's data is entered into the Seller's database.

3.8. The Buyer is responsible for the accuracy of the information provided when placing an order.

3.9. By concluding the Agreement, i.e., accepting the terms of this Offer by placing an order, the Buyer confirms that:

a) The Buyer has fully read and agrees with the terms of this Offer;

b) The Buyer consents to the collection, processing, and transfer of personal data, the permission for personal data processing is valid throughout the duration of the Agreement and after its termination. The Buyer confirms being informed about the provisions of the Republic of Latvia's "Personal Data Protection Law," the purpose of data collection, as well as that their personal data is transferred to the Seller to fulfill the terms of the Agreement, perform settlements, and receive invoices, acts, and other documents. The Buyer also agrees that the Seller has the right to transfer their personal data to third parties without additional notifications to the Buyer to fulfill the Buyer's order. The Buyer is aware and understands the scope of their rights under the Republic of Latvia's "Personal Data Protection Law."

Price and Delivery of Goods

4.1. The prices for goods and services are set independently by the Seller and are indicated on the website. All prices for goods and services on the website are quoted in euros, including VAT.

4.2. The prices of goods and services may change unilaterally depending on market conditions. However, the price of a specific good, the value of which has been fully paid by the Buyer, cannot be changed unilaterally.

4.3. The price of goods indicated on the website does not include delivery costs to the Buyer. The Buyer pays the delivery costs according to the tariffs of the delivery service (carrier) directly to the selected delivery service (carrier).

4.4. The price of goods indicated on the website does not include delivery costs to the Buyer's address.

4.5. The Seller is not responsible for the delivery service (carrier) chosen by the Buyer and is not responsible for the delivery times if the Buyer chooses delivery through a third party (delivery service, carrier).

4.6. Delivery costs are specified when placing an order and may vary depending on the quantity and weight of the goods, delivery region, and delivery method.

4.7. The delivery times for goods are indicated on the website for each specific product and are calculated from the date of the Seller's order confirmation.

4.8. The Seller delivers goods to the Buyer according to the conditions specified in the order. The delivery location is indicated by the Buyer when placing the order.

4.9. The Seller has the right to change the delivery times of the goods by informing the Buyer of the reason for the delay and sending the relevant notification to the email address provided by the Buyer.

4.10. The Buyer undertakes to accept the goods delivered under this Agreement. Upon delivery, the Buyer must check the appearance and packaging of the goods, as well as verify the compliance of the goods with the order (name, quantity, configuration).

4.11. At the time of delivery of the goods, the Buyer must sign the delivery documents, confirming the receipt of the goods.

4.12. The Buyer may receive the Goods personally or through a third party. The third party must be specified as the Buyer's authorized representative in the delivery documents. The fact and time of receipt of the goods are confirmed by the Buyer's (or his representative's) signature on the delivery documents.

4.13. If the Goods were delivered to the specified address, but the Buyer or his authorized representative was not available to receive them, the goods are considered delivered in proper quality and without damages. The Seller reserves the right to charge additional costs for re-delivery if the first delivery was not possible due to the Buyer's fault.

Returns and Exchanges of Goods

5.1. The Buyer has the right to return goods to the Seller within 14 days from the date of receipt of the goods, provided that the goods have retained their appearance, packaging, labeling, and are accompanied by proof of purchase (receipt or other document confirming the purchase).

5.2. The Buyer has the right to refuse the goods before their transfer or at the time of receipt.

5.3. In the case of a return of goods, the Buyer undertakes to cover all delivery costs, except in cases where the goods were delivered with defects or do not match the order.

5.4. If the Buyer returns the Goods, the Seller undertakes to refund the money within 14 business days after receiving and inspecting the goods. The money is refunded to the same payment method used for the purchase.

5.5. If the goods do not meet quality standards, the Buyer has the right to request the replacement of the goods with an equivalent or a refund.

Liability and Dispute Resolution

6.1. The parties are liable for violation of the terms of this agreement in accordance with the legislation of the Republic of Latvia.

6.2. Disputes and disagreements arising in connection with this Agreement are resolved through negotiations. If an agreement is not reached, the dispute is resolved in the court of the Republic of Latvia in accordance with the current legislation.

Other Provisions

7.1. The Seller has the right to transfer its rights and obligations regarding the order to third parties.

7.2. The Seller has the right to make changes to this Agreement unilaterally by posting the changes on the website. The changes take effect from the moment they are published on the website and apply to all orders placed after the changes are published.

7.3. All ambiguities and disputes in this Agreement are resolved through negotiations. If an agreement is not reached, the dispute is resolved in the court of the Republic of Latvia in accordance with the current legislation.

7.4. This Agreement takes effect from the moment the Buyer places an order and is valid until the complete fulfillment of the obligations.

Confidentiality and Personal Data Protection

8.1. The Buyer's personal data is processed in accordance with the Republic of Latvia's "Personal Data Protection Law."

8.2. By placing an order on the website, the Buyer agrees that their personal data is processed and used for order fulfillment, settlements, receiving invoices, acts, and other documents, as well as to ensure the execution of other actions necessary for the order fulfillment.

8.3. The Seller undertakes not to disclose the Buyer's personal data to third parties, except in cases where it is necessary for the order fulfillment or required by the legislation of the Republic of Latvia.

8.4. The Buyer has the right to request the correction, updating, or deletion of their personal data by writing to the Seller at the specified email address.

Supplier

Company Name: SIA "DarTex"

Legal Address: Latvia, Riga, Brivibas iela 139-23

Registered company adress: Artilērijas iela 8 – 7, Rīga, LV-1001

Registration Number: 40203532946

Email Address: darteks.eu@gmail.com

Contact Phone: +37127308276