This agreement is an official and public offer by the Supplier to enter into a contract for the purchase and sale of goods available on the darteks.eu website. This contract is public, that is, in accordance with Article 1537 of the Civil Code of the Republic of Latvia, its terms are the same for all buyers, regardless of their status (individual, legal entity, individual entrepreneur), without providing advantages to one buyer over another. By concluding this Agreement, the buyer fully accepts the terms of order, payment, delivery of goods, returns, liability for false orders and all other terms of the agreement. The contract is considered concluded from the moment the buyer clicks the “Confirm order” button on the order processing page in the “Basket” section and receives an electronic order confirmation from the Seller.
Definition of Terms
1.1. Public offer (hereinafter referred to as the “Offer”) – a public offer of the Supplier addressed to an indefinite number of persons to conclude an agreement for the sale and purchase of goods remotely (hereinafter referred to as the “Agreement”) on the terms contained in this Offer.
1.2. Goods or Services are the subject of the contract that the buyer has selected on the website and added to the cart or has already purchased from the Seller remotely.
1.3. Online store – the Supplier’s website darteks.eu, intended for concluding retail and wholesale purchase agreements based on the buyer’s familiarization with the goods offered by the Supplier on the website.
1.4. Buyer is a legally capable individual who receives information from the Supplier, places an order for the purchase of goods available on the website, not related to business activities, or a legal entity, or an individual entrepreneur.
1.5. Seller - Supplier is a legal entity created and operating in accordance with the current legislation of the Republic of Latvia, whose legal address is: Latvia, Riga, Pulkveža Brieža iela 43-4, LV-1045.
Subject of the contract
2.1. The Seller undertakes to transfer the Goods into the ownership of the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.
2.2. The date of conclusion of the Agreement (acceptance of the Offer) and the moment of full and unconditional acceptance by the Buyer of the terms of the Agreement is the date when the Buyer fills out the order form on the website, provided that the Buyer receives an electronic confirmation of the order from the Seller. If necessary, at the request of the Buyer, the Agreement may be drawn up in writing.
Placing an order
3.1. The buyer independently places an order on the website using the "Basket" form or by placing an order by email or phone number specified in the "Contacts" section on the website.
3.2. The Seller has the right to refuse to fulfill the Buyer’s order if the information provided is incomplete or raises doubts about its authenticity.
3.3. When placing an order on the website, the Buyer must provide the following mandatory information:
3.3.1. Buyer's first and last name;
3.3.2. Delivery address of the Goods (if delivery is made to the Buyer’s address);
3.3.3. Contact phone number;
3.3.4. Identification code of a legal entity or individual entrepreneur.
3.4. The name, quantity, article number and price of the Products selected by the Buyer are indicated in the Buyer’s basket on the website.
3.5. If one of the parties requires additional information, it has the right to request it from the other party. If the Buyer does not provide the necessary information, the Seller is not responsible for fulfilling the terms of sale of goods on the site.
3.6. When placing an order through an operator (clause 3.1 of this Offer), the Buyer must provide the information specified in clauses 3.3 – 3.4 of this Offer.
3.7. The Buyer accepts the terms of this Offer by filling out the registration form on the website or placing an order through the operator. After placing an order through the operator, the Buyer’s data is entered into the Seller’s database.
3.8. The buyer is responsible for the accuracy of the information provided when placing an order.
3.9. By concluding an Agreement, i.e. By accepting the terms of this Offer by placing an order, the Buyer confirms that:
a) The Buyer is fully familiar with and agrees with the terms of this Offer;
b) The Buyer consents to the collection, processing and transfer of personal data, permission to process personal data is valid throughout the entire duration of the Agreement and after its termination. The Buyer confirms that he is aware of the provisions of the Law of the Republic of Latvia “On the Protection of Personal Data”, the purpose of data collection, as well as the fact that his personal data is transferred to the Seller to fulfill the terms of the Agreement, carry out settlements and receive invoices, acts and other documents. The Buyer also agrees that the Seller has the right to transfer his personal data to third parties without additional notification to the Buyer in order to fulfill the Buyer’s order. The Buyer is aware and understands the scope of his rights in accordance with the Law of the Republic of Latvia “On the Protection of Personal Data”.
Price and delivery of goods
4.1. Prices for goods and services are set by the Seller independently and are indicated on the website. All prices for goods and services on the website are indicated in euros, including VAT.
4.2. Prices for goods and services may change unilaterally depending on market conditions. However, the price for a specific product, the cost of which has been fully paid by the Buyer, cannot be changed unilaterally.
4.3. The price of goods indicated on the website does not include the cost of delivery to the Buyer. The buyer pays the cost of delivery in accordance with the tariffs of the delivery service (carrier) directly to the selected delivery service (carrier).
4.4. The price of goods indicated on the website does not include the cost of delivery to the Buyer's address.
4.5. The Seller is not responsible for the delivery service (carrier) chosen by the Buyer and is not responsible for delivery times if the Buyer has chosen delivery through a third party (delivery service, carrier).
4.6. Delivery costs are indicated when placing an order and may vary depending on the quantity and weight of goods, delivery region and delivery method.
4.7. Delivery times for goods are indicated on the website for each specific product and are calculated from the date of confirmation of the order by the Seller.
4.8. The Seller delivers the goods to the Buyer in accordance with the conditions specified in the order. The delivery location is indicated by the Buyer when placing an order.
4.9. The Seller has the right to change the delivery time of goods by notifying the Buyer of the reason for the delay and sending a corresponding notification to the email address specified by the Buyer.
4.10. The Buyer undertakes to accept the goods delivered in accordance with this Agreement. Upon delivery, the Buyer is obliged to check the appearance and packaging of the goods, as well as check the compliance of the goods with the order (name, quantity, configuration).
4.11. Upon delivery of the goods, the Buyer undertakes to sign delivery documents confirming receipt of the goods.
4.12. The Buyer may receive the Products personally or through a third party. The third party must be identified as Buyer's authorized representative on the delivery documents. The fact and time of receipt of goods is confirmed by the signature of the Buyer (or his representative) on the delivery documents.
4.13. If the goods were delivered to the specified address, but the Buyer or his authorized representative was not available to receive them, the goods are considered to have been delivered in good quality and without damage. The Seller reserves the right to charge additional costs for re-delivery if the first delivery was not possible due to the Buyer's fault.
Return and exchange of goods
5.1. The Buyer has the right to return the goods to the Seller within 14 days from the date of receipt of the goods, provided that the goods have retained their appearance, packaging, labeling and are accompanied by proof of purchase (receipt or other document confirming the purchase).
5.2. The buyer has the right to refuse goods before delivery or upon receipt.
5.3. In the event of returning goods, the Buyer undertakes to cover all delivery costs, unless the goods were delivered defective or do not correspond to the order.
5.4. If the Buyer returns the goods, the Seller undertakes to return the money within 14 working days after receipt and inspection of the goods. The money will be refunded to the same payment method used for the purchase.
5.5. If the goods do not meet quality standards, the Buyer has the right to demand replacement of the goods with equivalent ones or a refund.
Liability and Dispute Resolution
6.1. The parties are responsible for violation of the terms of this agreement in accordance with the legislation of the Republic of Latvia.
6.2. Disputes and disagreements arising in connection with this Agreement are resolved through negotiations. If agreement is not reached, the dispute is resolved in the court of the Republic of Latvia in accordance with current legislation.
Other provisions
7.1. The seller has the right to transfer his rights and obligations regarding the order to third parties.
7.2. The Seller has the right to make changes to this Agreement unilaterally by publishing changes on the website. Changes take effect from the moment they are published on the website and apply to all orders placed after the publication of the changes.
7.3. All ambiguities and disputes in this Agreement are resolved through negotiations. If agreement is not reached, the dispute is resolved in the court of the Republic of Latvia in accordance with current legislation.
7.4. This Agreement comes into force from the moment the Buyer places an order and is valid until the obligations are fully fulfilled.
Confidentiality and protection of personal data
8.1. The Buyer's personal data is processed in accordance with the Law of the Republic of Latvia "On the Protection of Personal Data".
8.2. By placing an order on the website, the Buyer agrees that his personal data is processed and used to complete the order, make payments, receive invoices, acts and other documents, as well as to ensure the implementation of other actions necessary to complete the order.
8.3. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except when it is necessary to complete the order or required by the legislation of the Republic of Latvia.
8.4. The Buyer has the right to demand correction, update or deletion of his personal data by writing to the Seller at the specified email.
Supplier
Company name: DARTEKS
Legal address: Latvia, Riga, Pulkveža Brieža iela 43-4
